Comments on: Knowledge Curse http://blog.paulpehrson.com/2007/03/10/knowledge-curse/ Paul Pehrson's technical writing blog Sat, 22 Nov 2008 05:58:01 +0000 http://wordpress.org/?v=2.6.3 By: Bruce http://blog.paulpehrson.com/2007/03/10/knowledge-curse/#comment-27397 Bruce Wed, 14 Mar 2007 13:38:03 +0000 http://blog.paulpehrson.com/2007/03/10/knowledge-curse/#comment-27397 Boy do I feel your pain. I am the developer for a construction accounting software package and I can relate. I have found though that people do not read the documentation no matter how good it is. When asked support questions I ask if they have checked the manual. 98-percent of the time the answer is "No". BTW, I like the theme change on your blog. :)<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('27397','Bruce'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('27397','Bruce','Boy do I feel your pain. I am the developer for a construction accounting software package and I can relate. I have found though that people do not read the documentation no matter how good it is. When asked support questions I ask if they have checked the manual. 98-percent of the time the answer is \"No\".\r\n\r\nBTW, I like the theme change on your blog. :)'); return false;">Quote</a></div> Boy do I feel your pain. I am the developer for a construction accounting software package and I can relate. I have found though that people do not read the documentation no matter how good it is. When asked support questions I ask if they have checked the manual. 98-percent of the time the answer is “No”.

BTW, I like the theme change on your blog. :)

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]]> By: Mom http://blog.paulpehrson.com/2007/03/10/knowledge-curse/#comment-27167 Mom Sun, 11 Mar 2007 05:58:00 +0000 http://blog.paulpehrson.com/2007/03/10/knowledge-curse/#comment-27167 I have your answer. Pretend that you are explaining it to me!<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('27167','Mom'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('27167','Mom','I have your answer. Pretend that you are explaining it to me!'); return false;">Quote</a></div> I have your answer. Pretend that you are explaining it to me!
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